Privacy Policy

Last updated: April 2, 2026

Pillio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Pillio mobile application.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and encrypted password when you create an account.
• Medication Data: Medication names, schedules, dose logs, and adherence data that you enter into the app.
• Device Information: Device tokens for push notifications, device type, and operating system version.
• Usage Data: App usage analytics to improve our service (via Mixpanel). This data is anonymized and does not include your medication details.

2. How We Use Your Information

• To provide and maintain the medication reminder service.
• To send push notifications for medication reminders and caregiver alerts.
• To sync your data across devices.
• To improve our app and user experience.
• To provide customer support.

3. Data Storage and Security

Your data is stored securely on our servers using industry-standard encryption. Medication data is stored locally on your device and synced to our cloud servers. We use HTTPS for all data transmission.

4. Data Sharing

We do not sell your personal information. We may share data only in the following cases:

• Caregiver Mode: If you choose to share your medication data with a caregiver, they will have read-only access to your medication schedules and adherence data.
• Service Providers: We use third-party services (cloud hosting, analytics, push notifications) that may process data on our behalf under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data at any time.
• Delete your account and all associated data from within the app.
• Revoke caregiver access at any time.
• Opt out of analytics tracking.

6. Children's Privacy

Pillio is not intended for children under 13. We do not knowingly collect information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app.

8. Contact Us

If you have questions about this Privacy Policy, contact us at: support@pillio.app